Atlas Heating and Air Conditioning is one of California's oldest and most respected heating and air conditioning companies. Eric was extremely thoughtful, professional and helpful. I needed to know a few basic things about how the settings for Heat and Air-conditioning and the FAN work in order to program our thermostat correctly. Though our landlords probably do not use Atlas and I am not a current Atlas Customer, Eric took 5-10 minutes to talk with me and answered ALL my questions.
He saved the day - he was very knowledgeable and explained things in a clear concise way. Because of his advice, we now know how to program our thermostat! This is simply excellent customer service. I will keep Atlas in mind for any future heating/AC needs. To be honest, I was very concerned that if we had to replace the entire furnace, at an expense we cannot afford at this time since we are paying for my mom's in home care, we may need to move her out of her home.
It was a tremendous relief that he could solve the problem.
He saved the day - he was very knowledgeable and explained things in a clear concise way. Because of his advice, we now know how to program our thermostat! This is simply excellent customer service. I will keep Atlas in mind for any future heating/AC needs. To be honest, I was very concerned that if we had to replace the entire furnace, at an expense we cannot afford at this time since we are paying for my mom's in home care, we may need to move her out of her home.
It was a tremendous relief that he could solve the problem.
Services
I have a multiple story home and in the summer it is always hot on the top floor but cool on the lower floor.
Can anything be done to correct this problem?.
Heat rises and the top floor will always be warmer.
Your thermostat is usually on the main floor, and when that area reaches temperature the thermostat shuts off the equipment, whether or not the other floors are the same temperature.
In some homes, where enough existing duct work is accessible, a multi-zone system can be installed, enabling independent control on each level off of one piece of central heating and or cooling equipment.
Can anything be done to correct this problem?.
Heat rises and the top floor will always be warmer.
Your thermostat is usually on the main floor, and when that area reaches temperature the thermostat shuts off the equipment, whether or not the other floors are the same temperature.
In some homes, where enough existing duct work is accessible, a multi-zone system can be installed, enabling independent control on each level off of one piece of central heating and or cooling equipment.
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