On Time Experts stands out as an acclaimed company specializing in air conditioning, heating, and plumbing services, situated in Garland, TX. Our HVAC firm is unwaveringly dedicated to delivering exceptional and reliable customer service. Emphasizing punctuality and treating you like family, we assure you of being on time, or your service call is complimentary. Our commitment extends to getting it right on the first attempt. Furthermore, we guarantee that you will connect with a live person when you reach out for HVAC or plumbing service. Contact our team today to schedule top-notch heating and air conditioning, plumbing, and air quality solutions in Garland, TX, and across the Dallas-Fort Worth Metroplex. Keep in mind - we provide same-day HVAC or plumbing service, and your satisfaction is guaranteed!
Served areas
- Addison, Allen, Arlington, Balch Springs, Colleyville, Dallas, Fairview, Farmers Branch, Fate, Flower Mound, Forney, Fort Worth, Frisco, Garland, Grand Prairie, Grapevine, Heath, Highland Park, Irving, Lucas, McKinney, McLendon-Chisholm, Mesquite, Murphy, Parker, Plano, Richardson, Rockwall, Rowlett, Sachse, Southlake, Sunnyvale, University Park, Wylie
Details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
Whether your air conditioning system requires routine maintenance or necessitates a discussion about repair or replacement, our team possesses the expertise and knowledge to meet your needs. We are adept at identifying and addressing minor leaks in your condenser or evaporator coils. If necessary, we can replenish refrigerant to ensure optimal cooling efficiency and safeguard your AC compressor from potential damage. 
Whether you require our services for heating repair or installation, just give us a call. We'll promptly attend to your needs and address any heating issues you're facing. Whether it's fixing faulty furnaces or opting for our furnace revitalization service, you can rely on us. You'll be delighted that you reached out to us. Our friendly and experienced team covers the entire area, assisting customers with their heating needs daily, and they are ready to serve you as well! 
For a prompt and reliable plumbing service in Garland, TX, On Time Experts is your go-to company. True to our name, timely assistance is a top commitment, and we're determined to demonstrate it! Whether you're dealing with a pressing issue like a broken toilet or a leaky faucet, count on us to arrive swiftly and get to work.
Reviews (30)
Juliann Delozier
Dec 02, 2023
Report
Cheryl Williams
Nov 29, 2023
Report
I saw on GMA a special that was going on today. I called and had service done right away on my furnace and AC unit by Fabian and Bernie. They were both very pleasant and self-explanatory with the service they were providing and given recommendations. I felt like they are trustworthy and highly recommend them.
Jim Rose
Nov 27, 2023
Report
Gary Watters
Nov 25, 2023
Report
Kevin arrived at my home on time and with a smile. Kevin got to work immediately checking all parts of my water heater to ensure that we had no leaks. Kevin also went into the attic and checked the gas lines for my furnace to give me peace of mind that there was no additional concerns. The on time experts have exceeded my expectations above and beyond I will recommend this company to all my friends and family.
Debbie Worley
Nov 22, 2023
Report
Chloe Weatherford
Nov 21, 2023
Report
J.
Nov 18, 2023
Report
Timmie Ray
Nov 17, 2023
Report
Cary Conwell
Nov 17, 2023
Report
Ej Mennear
Oct 24, 2023
Report
Mj Singh
Oct 20, 2023
Report
Rick Holley
Oct 04, 2023
Report
On Time experts showed up within a couple of hours of my call, analyzed the problem and resolved a major issue in a reasonable amount of time. Although they could not resolve the problem immediately, they stayed on it and communicated with me often, keeping me informed. Clint was the technician who came out and resolved my issue. He was competent, friendly and very professional. I would recommend him and his company to anyone.
Julie Snodgrass
Oct 02, 2023
Report
Crissy Qualls
Oct 01, 2023
Report
Always Great service from On Time Experts. Zack was amazing and very patient to answer all my questions and explaining what the problem was with my tankless water heater. He then fixed the problem and also left us with the knowledge of how to keep it running smooth and to make last longer. Thank you Zack and On Time Experts for another job well done.
Joshua Choice
Sep 27, 2023
Report
Lance did a great and very professional job, he explained everything he was doing and helped me understand to a high degree what's going on with my air conditioning, and I know it will save me money in the long run. Great service and impeccable work ethic. Definitely will continue to stand by this company. Services:HVAC system maintenance, A/C system maintenance
Ken Miller
Sep 26, 2023
Report
They arrived quickly and did everything possible to resolve the HVAC issue immediately. Gabe was both pleasant and professional. This is an update to my original review: What started out as a reasonably straight forward repair turned into a repair nightmare. Apparently the replacement motor that was installed was defective and burned up a number of components all through the system.
It took 4 days and countless hours of labor by George, Fabian, and Gilbert but they got everything back in order and running perfectly. I cannot express my gratitude enough for their dedication and dealing with a cranky (overheated) old man to boot. My 5 star rating still holds. Thanks!
It took 4 days and countless hours of labor by George, Fabian, and Gilbert but they got everything back in order and running perfectly. I cannot express my gratitude enough for their dedication and dealing with a cranky (overheated) old man to boot. My 5 star rating still holds. Thanks!
Anna Nunez
Sep 13, 2023
Report
George and Gilbert came to do a routine maintenance and got my AC / heat pump working better. The cleaned and fixed everything and replaced a capacitor that was going bad. The unit works much more efficiently now. They were very professional and respectful of my home and time. I highly recommend them. Services:A/C system maintenance, Heating system repair, Cleaning
Michael Smith
Sep 04, 2023
Report
On Time Experts were professional, fast, and provided the best service I've ever had from any repair company. I had my a/c go down on Thursday night. They were able to send a tech out an hour after calling. He was professional, diagnosed the problem immediately, and was able to get me back up and running shortly. I have an older unit so he was honest about potential issues I may face in the future and did a great job explaining everything. Couldn't recommend enough.
Justin Keller
Sep 02, 2023
Report
Very happy with the whole experience with On Time Experts, all because of Mr. Chase Cross's phenomenal service. Chase was prompt and professional, walked us through everything he was doing, and answered our many questions clearly and thoroughly. He was also kind to my cats, so clearly a good dude. Edit 8.31.23: Many thanks to Lance for the maintenance check up on our HVAC system! Super knowledgeable and easy to deal with. Thank you!
Rose Lykins
Aug 31, 2023
Report
Both Steve and Nathan were knowledgeable, confident, professional, friendly, and helpful! They were able to quickly diagnose and resolve the issues with my plumbing stoppage and set my mind at rest! They welcomed me into the 'On Time Experts' family with the membership program (a really good deal!). I'm new to Texas and have only been in my home for a year; very happy to have someone I can trust to make well informed recommendations and expert repairs for all of my HVAC, water heater, and plumbing needs! Thank you!
Jl North
Aug 31, 2023
Report
Sheila Glaze
Aug 30, 2023
Report
Collin was absolutely the most knowledgeable HVAC technician I have ever met. He was very transparent, through and he did an excellent job documenting my issues, problems and options. He explained everything using terminology I could understand. On Time experts came within hours of my call on a Monday. Every employee from On Time I interacted with was professional and knowledgeable.
Patrick Waters
Aug 27, 2023
Report
Joey was phenomenal. We had called one company earlier in the week that had 2 men come out. No help. The next company no-showed when they were supposed to be here on a Saturday morning and called to apologize at the end of the day. I called On Time around 4:30 on a Saturday and Joey was there around 6 pm. He spent an hour and a half in our oppressively hot attic and completely resolved our multiple issues. Joey was pleasant, nice, honest, professional, and courteous. We could not be happier. Thank you.
Gwen Thomas
Aug 25, 2023
Report
Aaron Allred
Aug 23, 2023
Report
Megan Yelland
Aug 22, 2023
Report
Our AC capacitor stopped working in the middle of TX summer, and so we called On Time Experts to come out to take a look at it. They showed up by the next day, and Jerad was able to take care of the problem super quickly! He was very informative and explained everything in detail, and was also very friendly and knowledgable. Definitely recommend them as your first call when you're in need!
Garrett Coffin
Aug 18, 2023
Report
Gregory Hall
Aug 01, 2023
Report
Collin came out to the rescue, very knowledgeable and straightforward. Unfortunately, we had to get a entire new AC unit.! He got the process started and made us feel at ease. Great company and great workers. I would recommend On-Time to anyone! Workers came the next day to install the new unit and were on time like they said they would! New unit install and everything looks great and professionalism was fantastic. You guys are the best!
Christina Trester
Jul 29, 2023
Report
Had a great experience with On Time Experts! Jerad Lawson was such a huge help and took the time to explain the issues with my system instead of just handing me a bill at the end. He even offered to help out with anything else I needed around the house. Great company that hires great people. Services:HVAC system repair, HVAC system maintenance, A/C system maintenance, Drain cleaning, A/C system repair
Piyi Bun
Jul 17, 2023
Report