Welcome to Reliable Heating and Cooling, the premier choice for HVAC services located in Indian Trail, proudly serving nearby communities like Monroe, Matthews, Mint Hill, Stallings, Wesley Chapel, Weddington, and the greater Charlotte metro area. As a locally owned, minority-owned, and veteran-owned establishment, we are committed to providing outstanding heating, ventilation, and air conditioning solutions to our clientele. Understanding the importance of maintaining a comfortable indoor environment, particularly in North Carolina's fluctuating climate, we prioritize customer satisfaction. Backed by 15 years of industry experience, our skilled technicians specialize in HVAC repair and installation services for Heat Pumps, AC systems, and Furnaces.

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Financing available

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Services

Furnace Repair Report

At Reliable Heating and Cooling, our certified technicians excel in furnace repairs and maintenance, swiftly and accurately diagnosing your heating system issues. We leave no detail unchecked, conducting comprehensive inspections and providing clear explanations and written estimates for any required repairs. Customer satisfaction is our top priority, ensuring prompt service, professionalism, and confidence in every aspect of our work.

Furnace Installation and Replacement Report

At Reliable Heating and Cooling, we boast the top-notch team specializing in new furnace installations across Southeast Charlotte and neighboring areas. Whether you're constructing a new residence or upgrading an older one, the choice of equipment holds paramount importance. Count on us to guide you through the process of installing a new furnace and selecting the optimal equipment tailored to your requirements. Take advantage of our complimentary estimates for new furnace installations today.

Heat Pump Experts Report

Reliable Heating and Cooling, as a certified heat pump contractor, delivers premier services encompassing heat pump installations, replacements, repairs, and maintenance. Discover how our expertise can substantially reduce your energy expenses with our comprehensive offerings tailored to meet residential and commercial needs.

Air Conditioning Repair Report

We understand the frustration when air conditioners malfunction unexpectedly, which is why we're dedicated to providing timely assistance! Our winning combination of speed, expertise, and a deep respect for your home distinguishes us from the rest. We stand behind our work with a guarantee, prioritize your time, and handle your home and A/C system with the highest level of care.

Air Conditioner Installation Report

We expertly install dependable and energy-efficient AC units in strict accordance with manufacturer guidelines and our stringent quality benchmarks. Guiding you through the selection process, we ensure the perfect match for your requirements and budget, followed by precise sizing tailored to your home's specifications. Our team of highly trained technicians carries out the professional installation of your AC unit, meticulously calibrating it to deliver optimal comfort and maximize energy efficiency.

Reviews (30)

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Terry Redman

Apr 07, 2024

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The service was on time and thorough, and the technicians were polite and thoughtful.

Apr 04, 2024

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Great service Matt did an incredible job, very professional and polite service, if you have any air conditioning issues, call these guys for the best service.

Sarita Wilson

Mar 28, 2024

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Awesome upon arrival to departure! Dad and daughter duo. He was very informative and friendly!

Michele Rafkin

Feb 12, 2024

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Working with Reliable has been a pleasure from the beginning. Nick is extremely knowledgeable, professional and very helpful and his workers are his "extensions" in the field. I would recommend Reliable for any of your hvac needs without hesitation!

Myo Nwe

Feb 09, 2024

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1. The service is great, 2. Prompt answer, 3. Highly qualified technician. 4. Quick communication with warranty company. I had two furnaces broke down one by one and they were wonderful taking care of them. Nick is understanding and quick to arrange getting things done. Matt fixed the furnaces well.

Krystal Osborne

Feb 02, 2024

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I had a great experience with Reliable Heating and Cooling. They were very professional and made sure I had a clear understanding of the issue.

J. Crawford

Feb 01, 2024

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Reliable Heating and Cooling responded quickly, arrived on time and were thorough with their review of our equipment. They came recommended and lived up to the recommendation.

Lisa M.

Jan 31, 2024

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Matt and Manny, the technicians who came to our home, were professional, skilled and personable. Matt was super sweet answering questions my daughter had about the installation and keeping me informed throughout the process. Nick was also very helpful in helping me to understand my estimate. Overall my experience with Reliable Heating and Cooling was good.

Jacob Abraham

Jan 13, 2024

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Reliable heating and cooling are amazing! Great people to work with. They followed through and kept us in the loop with American Homeshield. Completed the work promptly. Awesome local company to work with.

Michelle Orcutt

Jan 03, 2024

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They were very nice and professional. They kept me apprised of what was going on, and my system was fixed quickly. I highly recommend this company!

Thru Hiker

Dec 30, 2023

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Matt was very prompt, professional and efficient. I highly recommend him AND Reliable Heating and Cooling. Thanks guys!

Susan OShields

Dec 30, 2023

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From responding to me promptly after assigned by my warranty company, to Michael and his apprentice's professionalism, knowledge of their craft, and friendliness, this was a perfect service call. I will definitely refer this company and use them again if needed. Thank you so much! A .

Sharone Halevi

Dec 14, 2023

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Repaired my furnace quickly and very professionally. Responses are fast and easy to work with. Highly recommended!

Angel Pablos

Dec 14, 2023

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Truly, I'd wholeheartedly recommend this company for your Heating and Cooling needs. They're a team of professionals committed to delivering top-notch service and honesty. The technician who came by was extremely professional and truly knowledgeable about their job. They gave me a lot of confidence in their expertise, and I appreciated that they didn't try to overcharge or suggest unnecessary services.

Kaitlyn Brock

Dec 13, 2023

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I absolutely LOVE this company. With the colder weather coming, I turned on my heat one day and my house wouldn't heat properly. I called them up and they responded quickly sending Mike out to take a look at our HVAC system. He was able to identify the root problem and solve it quickly and efficiently. I feel much more confident having my home ready going into December! I can't recommend them highly enough!

Char C.

Dec 12, 2023

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Reliable is exactly the right name. So thrilled with the service received. Nick was a pleasure to work with-really went above and beyond to make sure we were comfortable and satisfied. Thank you!

Spence J.

Dec 04, 2023

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Great work at a fair price. I was in a jam with our heating and Nick was able to come out and get things working quickly.

Maria Tirado

Dec 03, 2023

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Our heat went out and they came right away to repair our furnace! Great service at a fair price if you need any HVAC work done in Charlotte.

Dagoberto Mendez

Nov 27, 2023

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Great fast and reliable service in Charlotte. Furnace repairs made effortlessly and hassle free

Samson Imonode

Nov 25, 2023

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Amazing work brother. Veteran owned and works like a soldier.

Peter Lazzopina

Nov 22, 2023

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Very Very Happy with response and results. As the President of the Copper Ridge Condominiums assoc with 348 units I work with a number of companies and highly recommend Reliable!

Spoonage

Nov 22, 2023

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Reliable heating and cooling was very prompt in their response, and the customer service was amazing. If you have any HVAC issues, give these guys a call.

Kaitlyn Mendez

Sep 01, 2023

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I had a fantastic experience with Reliable Heating and Cooling! Their HVAC contractors were professional, knowledgeable, and punctual. They efficiently installed a new AC system in my home, and it has been working flawlessly ever since. I greatly appreciate their attention to detail and commitment to quality service. I highly recommend Reliable Heating and Cooling for all your heating and cooling needs. They truly live up to their name!

Daniel Soto

Jul 10, 2023

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Mike was the technician that came out when my AC went out. I have 3 kids and life felt so crazy with such a hot summer. Mike was so kind and understanding. Our AC was up and running in no time. Thank you so much! Definitely recommend. Services:HVAC system maintenance, A/C system maintenance

Adam Elk

Mar 30, 2019

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I had a pleasant experience with Reliable Mechanical and their technician Jason on multiple occasions from a simple charge up to needing my condenser unit replaced. They did a great job and wired in my C wire for my new thermostats also! I couldn't be more pleased with their service!

A. Blondo

Oct 20, 2018

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Jason A was the service tech from Reliable Mechanical Services that was assigned to check out our furnace. The problem being that the gas flame would only come on for a few seconds and then trip off. He arrived within the scheduled service call appt. time. Jason quickly diagnosed the problem as a bad flame sensor and a failing flame igniter. he did not have the replacement parts on his truck and told me that he would have to get them from the parts warehouse in the morning assuming they had them in stock.

I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!

Kristie Byrd

Sep 29, 2017

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Couldn't ask for better. Our old AC went out and our pets were panting. Reliable had a loaner out THAT DAY! They worked and helped us deal with our insurances and warranties and made sure that we had everything we needed. Including double checking the unit size with our SF to make me happy. Shannon at the call center helped me with everything I needed and Jeff called whenever I had technical questions and made sure I understood what was needed. Bravo!

Lisa Welch

Mar 01, 2017

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Jeff and his crew are awesome! They helped us deal with our insurance company when our A/C went out. They made sure we were ok during the process since we had a newborn at home. They definitely went above and beyond to help us stay cool!

Steven Feezor

Jan 29, 2017

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I can't begin to describe how happy I was with the service RMS gave me. Shannon worked with me over the phone to get me scheduled and handled my home warranty claim. Jason, the initial tech, came out and thoroughly checked my system to find my evap coil needed to be replaced. And a 3 person crew came out and installed my parts in less than 2.5 hours.

Every interaction I had was friendly and professional from start to finish. My house is cooling great and I couldn't be happier. I will use RMS for any AC job going forward. Thanks guys!

Daniel Dias

Oct 27, 2016

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Moving & buying a house while out of State was a bear of a process that I never want to go thru again! Reliable Mechanical Services made my HVAC needs the least of my worries. They were professional, informative, & most importantly quick/easy to schedule service. When they left my home I had a complete understanding of my HVAC System. They also performed maintenance on my System for a great price. I enjoyed their service call so much, I had to sign up for their yearly maintenance package to keep peace of mind. Thank you Jeff & Jason!